How did your interpretation
of the message change from one modality to the next?
I found that my
interpretation of the same message changed from one modality to the next in
that I felt more empathetic as the message transitioned from writing to voice, and
finally in-person. I could better
understand what emotions were being conveyed through the last two modalities.
What factors influenced how
you perceived the message?
The factors that
influenced how I perceived the message were tone of voice and facial
expression. In the email, the structure
of the message (greeting/request/closing) influenced how I perceived the
message.
Which form of communication
best conveyed the true meaning and intent of the message?
Although I was
more comfortable with the in-person format, I would say that the email worked
best for me. I say this because it is
something that I can reference when I have the opportunity to fulfil the
request. The in-person would be my
second choice and the voicemail would be last.
What are the implications of
what you learned from this exercise for communicating effectively with members
of a project team?
What I took away
from this exercise as it relates to communicating effectively with members of a
project team, is that the modality should fit the content of the message. In this scenario, it was clear that the
request was of an urgent nature and there were a few details and options for
fulfillment within the message. I
thought it would be best to document the request for clarity and easy reference
of both parties involved.
References
